Best Buy Price Match Guarantee 2026: Complete Guide to Saving Money
Best Buy's Price Match Guarantee is one of the most valuable — and most misunderstood — savings tools in retail. If you've ever bought a TV, laptop, or appliance at Best Buy only to see it cheaper elsewhere the next day, you already know the pain. The good news? Best Buy will match that lower price both at the time of purchase and during the return/exchange period, as long as you follow their rules.
In this complete guide to the Best Buy price match guarantee 2026, we'll walk you through exactly which competitors qualify, what's excluded, how to request a price match online or in-store, and how My Best Buy members get even more time to lock in savings. Whether you're shopping for a 4K TV, a new MacBook, or a gaming console, this guide ensures you never pay more than you have to.
Which Retailers Does Best Buy Price Match?

Best Buy price matches a carefully curated list of "Qualified Competitors." According to their official policy (effective May 11, 2025), these are the retailers they'll match:
Abt, Amazon, Apple, B&H Photo Video, BJ's Wholesale Club, BrandsMart USA, Costco, Crutchfield, Dick's Sporting Goods, Home Depot, Lowe's, Menards, Microcenter, Nebraska Furniture Mart, P.C. Richard, RC Willey, Sam's Club, Target, and Walmart.
That's 19 competitors — and notably includes the biggest names in electronics retail. Amazon, Walmart, Target, and Costco are all on the list, which covers the vast majority of price comparison scenarios for electronics and appliances.
There's a critical catch, however: the Price Match Guarantee only applies to products shipped from and sold by these retailers directly. It does not apply to third-party Marketplace Sellers on those websites. So a deal from a random third-party seller on Amazon or Walmart.com won't qualify — it must be sold directly by Amazon or Walmart themselves.
💡 Pro Tip: Before buying at Best Buy, check Amazon, Walmart, and Target for the same item. If it's sold directly by those retailers (not a marketplace seller) and it's in stock, Best Buy will match the price. This one habit can save you hundreds on major purchases.
How the Best Buy Price Match Guarantee Works
The policy is straightforward but has specific layers depending on when you request the match:
At the Time of Purchase
When you're buying in a Best Buy store, simply show the cashier the lower price from a Qualified Competitor on your phone. They'll verify it and adjust the price. For BestBuy.com purchases (online or app), you'll need to go through online chat or call 1-888-BEST BUY (1-888-237-8289) — price match requests cannot be completed in stores for online purchases.
After Your Purchase (Price Adjustment)
Here's where it gets interesting. If Best Buy themselves lowers the price on an item you bought during your return/exchange period, they'll match that lower price upon request. This is essentially a price adjustment or price protection policy for Best Buy's own price drops.
The return/exchange period varies:
- Standard customers: 15 days for most products
- My Best Buy Plus™ and My Best Buy Total™ members: 60 days for most products
- Activatable devices (cell phones, cellular tablets, etc.): 14 days (30 days for Verizon activatable devices)
Limitations You Need to Know
Best Buy's Price Match Guarantee covers new items sold from Best Buy only. That means:
- ❌ No clearance items
- ❌ No refurbished or open-box items
- ❌ No Marketplace Products (sold by third-party sellers on BestBuy.com)
- ❌ No pre-owned items
One price match per identical item, per customer at the current pre-tax price available to all customers.
It's also worth noting that Best Buy reserves the right to limit price match online chat requests. This means if you're a frequent price matcher, there may be friction. The policy isn't designed for unlimited use — it's designed for genuine price comparisons.
Real-World Scenarios: When Price Matching Works (and When It Doesn't)
Let's walk through a few common scenarios so you can see how the policy applies in practice:
Scenario 1: You find a laptop $200 cheaper on Amazon. The laptop is sold directly by Amazon (not a third-party seller) and is in stock. You're standing in a Best Buy store. Show the Amazon price at the register. Result: Best Buy matches the price and you save $200 on the spot. ✅
Scenario 2: You bought a TV at Best Buy for $1,000, and three days later Best Buy drops the price to $800. You're within the 15-day standard return window (or 60-day if you're a Plus/Total member). Contact Best Buy via chat or phone for online purchases, or visit a store for in-store purchases. Result: Best Buy refunds the $200 difference. ✅
Scenario 3: You find a gaming console on a third-party Amazon seller's page for $50 less. Even though Amazon is a Qualified Competitor, this product is sold by a third-party Marketplace Seller, not Amazon directly. Result: Best Buy will not match this price. ❌
Scenario 4: You bought a laptop on Cyber Monday and see it cheaper at Target two days later. If your purchase date falls in the Black Friday exclusion window (Thursday before Thanksgiving through Monday after Thanksgiving), the price match won't apply. Even outside that window, a competitor's post-purchase price drop isn't covered — you'd need to return and repurchase. ❌
Scenario 5: My Best Buy Total member buys a refrigerator and finds it $150 cheaper at Home Depot a month later. As a Total member, your return window is 60 days. The item is new (not clearance) and Home Depot is a Qualified Competitor. You contact Best Buy within the window. Result: Best Buy matches the price. ✅
What the Price Match Guarantee Does NOT Cover

The exclusions list is extensive, and knowing it can save you from an embarrassing denial at the register:
- ❌ Black Friday pricing and items on sale the Thursday before Thanksgiving through the Monday after Thanksgiving
- ❌ Contract cell phones and service prices (including delivery/installation charges)
- ❌ Pre-order offers, rent/lease-to-own items, liquidation offers, trade-in offers
- ❌ Financing offers, bundle offers, subscription services
- ❌ Pricing errors, mail-in offers, coupon offers
- ❌ Items advertised as limited quantity or out of stock
- ❌ Membership program pricing — offers only available to select customer groups (including loyalty offers, non-warehouse membership discounts, government exchange store offers)
- ❌ Clearance, open-box, refurbished, or pre-owned items
- ❌ Gift card offers and items included in gift card offers
- ❌ Voice-only deals (Alexa, Google Assistant, etc.)
- ❌ Marketplace Products on BestBuy.com or any Qualified Competitor website
- ❌ Transactions from Best Buy Education, Best Buy Business, or a Best Buy Marketplace store on a third-party website (Amazon, eBay, Google)
This is a lot to track. The general rule: if a deal feels like a limited-time promotion or requires a membership card, it probably won't qualify. Standard advertised prices from major competitors are your safest bet.
How to Request a Price Match at Best Buy
Online (BestBuy.com Purchases)
All online price match requests must go through online chat or phone. Here's the process:
- Before purchasing: Contact Best Buy via online chat or call 1-888-BEST BUY while the lower price is still active
- After purchasing (during return window): Go to your Order Details page and click "See details" to check price match availability, or contact customer service directly
- The request must come from the purchaser (the person listed in the "Bill To" section)
- Best Buy will review and verify the lower price is still in effect
Shipping and delivery charges are not included in the price comparison. Purchases made through smartphone apps and BestBuy.com orders with Store Pickup are considered BestBuy.com purchases.
In-Store Purchases
For in-store purchases, you can request a price match at the customer service desk or during checkout. Bring proof of the lower price from a Qualified Competitor on your phone.
In-store price match requests cannot be completed for BestBuy.com purchases — those must go through chat or phone.
| Feature | Online Purchase (BestBuy.com) | In-Store Purchase | |---|---|---| | Price match at purchase | Via online chat or phone | At register/customer service | | Price match after purchase | Via online chat, phone, or Order Details page | At customer service desk | | Return window (standard) | 15 days from receipt | 15 days from purchase | | Return window (Plus/Total members) | 60 days | 60 days | | Qualified Competitors matched | Same 19 retailers | Same 19 retailers | | Best Buy's own price drop match | Yes, during return window | Yes, during return window | | Max per identical item | 1 per customer | 1 per customer | | Marketplace prices matched? | No | No |
Best Buy Price Match vs. Other Retailers' Policies
Best Buy's approach sits somewhere in the middle compared to other major retailers. Here's how it stacks up:
| Feature | Best Buy | Target | Walmart | Amazon | Costco | |---|---|---|---|---|---| | Price match competitors | ✅ 19 retailers | ✅ Select retailers (Amazon, Walmart, etc.) | ✅ Select online retailers | ❌ No price matching | ❌ No price matching | | Price adjustment (own store) | ✅ During return window | ✅ During return window | ✅ During return window | ⚠️ Limited | ✅ During return window | | Return window (standard) | 15 days | 90 days | 30-90 days | 30 days | 90 days (electronics 90) | | Return window (members) | 60 days (Plus/Total) | N/A | N/A | N/A | Membership required | | Marketplace excluded? | ✅ Yes | ✅ Yes | ✅ Yes | ✅ Yes (3rd party) | N/A (no marketplace) |
FAQs About Best Buy's Price Match Guarantee
Does Best Buy price match Amazon?
Yes. Amazon is listed as a Qualified Competitor. However, the product must be shipped from and sold by Amazon directly — not a third-party Marketplace Seller on Amazon.
Does Best Buy price match after purchase?
Yes, but only if Best Buy themselves lowers the price during your return/exchange period. If a competitor drops their price after you buy, Best Buy will not retroactively match it — you would need to return and repurchase.
How long does Best Buy's price match window last?
The price match window is the same as your return/exchange period: 15 days for standard customers (most products) and 60 days for My Best Buy Plus and Total members.
Can I price match at Best Buy in-store for an online price?
Yes. Best Buy matches their own online and app prices on in-store purchases and vice versa. For competitor prices, you can show the lower price at the register for in-store purchases.
Does Best Buy price match Costco?
Yes, Costco is a Qualified Competitor. However, this only applies to standard pricing — not member-only offers or Costco's special in-warehouse promotions.
What happens if Best Buy lowers the price after I bought something?
If the price drops during your return/exchange period, Best Buy will match their own lower price upon request. Contact customer service via chat or phone for online purchases, or visit a store for in-store purchases.
Does Best Buy price match during Black Friday?
No. Black Friday pricing is explicitly excluded, as are items on sale from the Thursday before Thanksgiving through the Monday after Thanksgiving.
Can I price match a product that's out of stock at the competitor?
No. The competitor must have the item in stock and available for immediate purchase. If the lower-priced competitor is sold out, Best Buy won't match that price.
Does Best Buy price match Apple products?
Yes, Apple is listed as a Qualified Competitor. This is especially valuable for MacBooks, iPads, and AirPods — categories where Apple rarely discounts but other retailers may offer deals through Apple's authorized pricing structure.
Does shipping cost affect the price match?
Yes — shipping and delivery charges are not included in the price comparison. Best Buy compares only the pre-tax product price. If a competitor charges shipping but Best Buy offers it free, that difference is not factored into the match.
Best Practices for a Successful Price Match
Getting a price match at Best Buy is usually straightforward, but these tips will maximize your chances:
- Have the proof ready. Before approaching a cashier or starting a chat, have the competitor's page open showing the price, the product name/model number, and the retailer name. Screenshots help but live pages are better.
- Check the model number. Best Buy only matches the exact same product — same model number, same color, same configuration. A similar but different model won't qualify.
- Be polite and patient. Customer service representatives have discretion in how they handle requests. A courteous approach goes a long way.
- Shop during the holidays carefully. The Black Friday exclusion window is broad — from the Thursday before Thanksgiving through the Monday after Thanksgiving. Plan your big purchases outside this window if you want price match protection.
- Know your membership tier. If you're a My Best Buy Plus or Total member, you have 60 days instead of 15. That's a massive difference and gives you four times the window to catch a price drop.
Why Best Buy's Price Match Matters More in 2026
Retail pricing has become increasingly dynamic. Prices on electronics and appliances can fluctuate weekly — sometimes daily — due to supply chain shifts, new model releases, and competitive pressure. In this environment, a static price match policy is more valuable than ever.
Consider the typical lifecycle of a major electronics purchase:
- A new TV model launches at full price ($2,000)
- Within 30 days, it drops 15-20% as competitors adjust
- Within 90 days, it may drop 30% as newer models are announced
For standard Best Buy customers with a 15-day return window, catching that first price drop requires vigilance. For My Best Buy Plus and Total members with 60 days, the odds of capturing meaningful savings are much higher.
This is where automated tracking changes the game entirely. Instead of manually checking prices every few days — which almost nobody does consistently — you can let a tool monitor your purchases and alert you when a price adjustment is available.
Tracking Price Drops Across All Your Purchases
One of the biggest challenges shoppers face is the sheer number of purchases they make across different stores. You might buy a laptop from Best Buy, a monitor from Amazon, and a desk from Target — all in the same week. Each has a different return window, a different price match policy, and different deadlines.
Forgetting about even one of these windows means leaving money on the table. A $100 price drop on a TV you bought 12 days ago? You still have 3 days to act if you're a standard Best Buy customer. On day 16? The opportunity is gone.
Tracking price drops across multiple purchases at different stores is a mental load most people don't have the bandwidth for. That's exactly why we built Purchy.
Purchy automatically tracks your purchases and return windows across stores like Best Buy, Amazon, Walmart, and Target. When a price drops on something you bought, Purchy alerts you so you can request a price adjustment before the window closes. No more digging through emails, remembering dates, or missing a $100 price drop on a TV you bought two weeks ago.
Think of it as your personal shopping assistant that never forgets.
My Best Buy Memberships and the Price Match Advantage
Best Buy offers two paid membership tiers that significantly enhance the Price Match Guarantee:
My Best Buy Plus™ ($49.99/year):
- 60-day return/exchange window on most products (vs. 15 days standard)
- 2x member rewards points
- Free standard shipping with no minimum
My Best Buy Total™ ($179.99/year):
- Everything in Plus
- 24/7 tech support
- AppleCare+ and Geek Squad Protection included on Apple purchases
- Exclusive member pricing on select items
- Free 2-day shipping
For price matching purposes, the critical difference is the 60-day return window that both tiers provide. Since Best Buy matches their own price drops during the return/exchange period, a 60-day window gives you four times the opportunity to catch a price reduction compared to the standard 15-day window.
If you buy electronics frequently — even just one or two major purchases per year — the Plus membership can easily pay for itself through a single price adjustment.
Ready to stop losing money to missed savings?
The Best Buy price match guarantee 2026 can save you serious money — but only if you know the rules and act within the window. Bookmark the official policy page before your next major purchase, and consider setting a reminder for the 15-day mark if you're not a My Best Buy member.
For more money-saving guides, check out our guides on the Best Buy return policy 2026, the Amazon return policy 2026, and the Walmart return policy 2026. We also have deep dives on price drop refunds and how to get money back after the return window.
Download Purchy and let us track your purchases, return windows, and price drop opportunities so you never leave money on the table again.
Policy verified against BestBuy.com on May 2, 2026. Prices and policies change — always confirm directly with Best Buy before making a purchase or requesting a price match.