Shein Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of Shein's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 35 days
- Receipt required: Usually yes
- Refund timeline: 10 days
- Return methods: mail
Condition requirements
Unworn items with tags in original packaging
Common exceptions
Swimwear and lingerie are final sale
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: 2026-03-06 · Last verified: 2026-03-06
Official source: https://us.shein.com/Return-Policy-a-281.html
Frequently asked questions
How long do I have to return items to Shein?
Most items are eligible for return within 35 days, but some categories may follow different rules.
Do I need a receipt for Shein returns?
A receipt or order confirmation is usually required for the fastest refund processing.
How long does a Shein refund take?
Refunds are commonly processed in about 10 days after the return is accepted.